Returns & Exchanges

At Sophia's, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, we are here to help you find an alternative or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items in their original packaging and include the packing slip to ensure faster processing of your request.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.